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Xive platform | Xive.io

FAQ


How much is the hosting fee and how do I pay for it?
The hosting fee is $0.065 for KW-H and includes maintenance and electricity fees. Hosting fees are automatically deducted daily.
How much is the service fee and how do I pay for it?
The service fee is 2,9% of the actual hashrate generated by your miner. You do not pay manually for the service fee, rather 2,9% of your actual hashrate is mined directly to Xive.
Why did mining farm's hashrate drop?
As with any mining equipment, hash rate can drop for short periods of time due to the nature of crypto mining, service maintenance on farms, or technical issues. Please note that we do not charge hosting fees on non-working miners.
Report to support@xive.io if your miner doesn't work for more than 1 hour.
Why does mining farm's have rejects?
Having up to 1% of rejects is normal. Rejects are not related to a machine's performance. Rejects usually occur when you find a share and submit it to the mining pool after the pool has already moved on to the next block.
How much is the X-mining pool commission?
The standard pool commission is 1%. The pool commission can be negotiated on a case-by-case basis if your total hashrate exceeds 10 PHs.
How often and at what times do the pool payouts happen?
Payments are made once a day until 10:00 UTC to your Xive wallet.
How I can withdraw my earnings?
There are two options for withdrawing earnings in the "Withdrawal" section of your personal cabinet.
1. You can manually withdraw your earnings to your personal or Binance wallet.
2. You can set up an automatic withdrawal of your earnings to your personal or Binance wallet.
Is there a minimum withdrawal amount?
The minimum withdrawal amount is 0.0005 BTC if you withdraw funds from our platform to your personal wallet. There is no minimum withdrawal amount for transferring funds from our platform to a Binance wallet.
How much is the withdrawal fee?
We do not charge any withdrawal fees. You can also transfer funds to a Binance wallet without any fees. However, you will need to pay the BTC network commission to transfer funds from our platform to your personal wallet.